Visit the Arena

There are eight mobility car parks available for people with disabilities who have an Operation Mobility Permit. Display your mobility pass when you use these parks.

There are fully accessible toilets located at the building entrance near the cafe, as well as down the main corridor of Te Rauparaha Arena.

Wheelchair users or those with mobility issues can contact us if they need some assistance or special seating arrangements to enjoy an event.

In the theatre, there is a hearing loop available for those with a hearing impairment. Please ask the venue staff to help you with this service.

Te Rauparaha Arena is proud to be Porirua’s premier events centre. We aim to ensure that all of our patrons have a memorable and top-class experience every time they visit our venue. To help achieve this, we have a few conditions of entry for everyone’s safety and comfort, and we ask that everyone abides by the following conditions:

* Please note that venue hirers may impose additional conditions for their specific event.

Dress code

• Clothing must be of an appropriate and decent standard
• No visible gang patches
• Bare feet are not permitted
• Hooded jerseys may be worn but hoods are not to be worn over the head

Bag searches for ticketed events

Please note

• your bags/possessions may be subject to a search upon entering or exiting the venue
• if you refuse a bag search, you may be denied entry into the venue
• prohibited items (as listed below) will be confiscated 

Items that cannot be brought into Te Rauparaha Arena

• alcohol
• illegal substances
• glassware, glass bottles/cans
• commercially branded food and drink
• dogs or other pets (guide dogs/assistance dogs are permitted)
• skateboards, scooters, bicycles or roller blades
• laser pointers, fireworks, flares
• helium balloons
• LPG bottles
• large amounts of water
• recording devices for commercial purposes
• professional cameras (ie cameras with a detachable lens) or video recorders
• marker pens, spray paint or tagging equipment
• any item that may compromise or otherwise impact on the safety, comfort and enjoyment of other patrons or affect the security of the venue.

Venue management has final authority over items permitted in the venue.

Smoking, vaping and e-cigarettes

Te Rauparaha Arena is a non-smoking environment and smoking, vaping and e-cigarettes are not permitted within the venue at any time.

ATMs

There are no ATM or cash-out facilities within the venue, however there are ATMs within two minutes’ walk of the venue.

General

Security cameras are operating throughout the whole building, for the safety and security of all patrons.

Patrons bring personal belongings into the venue at their own risk. Te Rauparaha Arena will not take responsibility for any damage to or loss of personal property. 

Disruptive and antisocial behaviour will not be tolerated within our venue. This includes, but is not limited to, verbal/physical abuse of staff or any other patrons, attempting to enter a restricted area, defacing, throwing objects, climbing and blocking thoroughfares.

You may be required to leave the venue if you engage in conduct that unreasonably interferes with the enjoyment of the event by other customers, including (but not exclusive to) fighting, foul language, abusive conduct; any act that hampers or impedes the conduct of the event or breaches any by-laws applicable to the venue.

Management reserves the right to refuse entry to any person, and to remove from the premises, any person who violates any of the conditions listed above.

No ticket refunds will be provided in case of violation of these conditions.

Please note that restrictions and conditions may vary for specific events, based on promoter’s requirements and requests.